Terms of Service
BILLING POLICY UPDATED / OCTOBER 17, 2026
Using BUDDY
By scanning a table card, joining a space, or creating a space as a venue, you agree to these terms. BUDDY is provided as-is for social connection inside physical venues. You must be old enough to form a binding agreement where you live.
Conduct in chat spaces
Chat spaces are shared, semi-public rooms in a real venue. Do not post harassment, hate, threats, sexual content, spam, or anything illegal, and do not impersonate the venue or BUDDY. Messages pass through automated moderation and we may remove content or block access to a space at our discretion.
Free rooms & optional monthly plans
Billing policy · effective October 17, 2026 · Buddy Chat Inc, 306 E 6th St, New York, NY 10003.
Basic digital rooms, random Codex generation, downloadable QR cards and guest entry are free worldwide. Basic message visibility lasts 24 hours. Approved physical NYC partners receive room Premium at no Buddy plan charge. Applications require verification; choosing NYC alone does not establish eligibility.
Online Premium room software costs $15 USD per calendar month. Optional marketing services are separate: The Starter Brew $99, The Daily Grind $199, and The Espresso VIP $399 USD per calendar month. A café’s written marketing scope must be approved before campaign checkout. These marketing fees are not guest admission fees, and approved NYC room premium does not include free marketing production.
Each subscription is separate and renews monthly until canceled. No free room, partner approval, enquiry, or original purchase automatically enrolls you. Enrollment requires a separate, unchecked authorization showing the selected plan and monthly amount. Secure Stripe checkout shows the final total, including any applicable configured taxes, before confirmation. Stripe confirms the paid monthly period; no payment redirect alone grants access.
Turn off renewal in the selected room’s Plans & billing page or Manage billing portal before the next scheduled charge. Cancellation stops future renewals when confirmed by Stripe. Software Premium remains available through its paid-through date; the room then stays available on Basic. For marketing plans, agreed service obligations through the paid period remain subject to the written scope. Cancel software and marketing subscriptions separately if you have both. You can view invoices and update your payment method in Manage billing. If online cancellation fails, contact support promptly for assistance.
No automatic prorated refund except where required by law, for a confirmed billing error, or under the agreed marketing scope. Mandatory statutory rights are not limited by this policy. Material pricing changes require advance notice and renewed consent where required. Failed payments do not create additional paid access. Refunds or disputes may place the relevant paid service under review.
Marketing deliverables, creator availability, rights, dates, print quantities, fulfillment and reporting must be agreed in writing. No influencer booking, views, customers, revenue or review results are guaranteed. Proposed $1,000–$10,000 prize campaigns require separate confirmed funding and approved official rules; no prize value is included automatically in a subscription, and purchasing a plan does not enter anyone in a promotion. Food orders and shipped merchandise are separate purchases.
Existing one-time room purchases retain their original terms and paid access. New recurring subscriptions require fresh consent. Support and cancellation assistance: gursimransingh4490@gmail.com.
Original one-time venue purchases
A venue space is activated for a fixed term — a single day, a week, or a month — and prices are shown before checkout. Eligible accounts may receive one free trial space. Payments are handled by our payment processor; activation happens once payment is confirmed. Because a space is a time-limited digital activation, fees are non-refundable once the space is live, though we will always look at genuine billing errors.
Your content
You keep ownership of what you post. You grant BUDDY the licence needed to display your messages inside the space and, for venues, to display the promo content you upload. You are responsible for having the rights to anything you submit.
Availability and liability
We aim to keep spaces live for their full term but do not guarantee uninterrupted service. BUDDY is not responsible for interactions between people who meet through a space, or for anything that happens at a venue. To the extent the law allows, our total liability is limited to what you paid us in the previous three months.
Changes and contact
We may update these terms; continued use means you accept the update. Questions: gursimransingh4490@gmail.com